How did call centers provide service during the pandemic?

The way business is conducted changed during the pandemic, as modern technologies made working from home a widespread practice.

Businesses with robust technological infrastructure, in particular, were able to continue their operations without any issues during the pandemic. Ceyhun Güler, founder of Tecmony, explained to Wise TV the pivotal role that cloud technologies played during this period.

Highlighting how call centers were able to easily provide services from home during the pandemic, Güler underscored the importance of cloud technologies.