Tolga Ulutaş, Co-founder and CEO of DefineX, spoke about digital banking.
Tolga Ulutaş noted that the new landscape of digital banking is being shaped by the metaverse and the dynamics of remote work. He explained that banking is evolving toward offering physical branch-like experiences within a social network-style digital environment. He emphasized that, in this setting, both bankers and customers can engage in real-time interactions to facilitate banking services.