Gökhan Eker, Deputy General Manager of AkTech, spoke about whether branchless banking and financial robots are in store for us in the future. Eker said the following:
With blockchain technologies, decentralized financial structures have actually already begun to enter our lives. The concept of “DeFi” is quite popular right now. For banks and other financial institutions, digital solutions are, in fact, indispensable. Currently, branch networks are gradually shrinking. All of these solutions are now being offered to customers digitally through mobile platforms or AI-powered platforms. I hope this trend will continue to grow in the future. Because not only will it become easier for people to access financial services, but we’ll also be able to offer our customers faster and better solutions thanks to technological innovations. I predict that in 5–6 years, we may even see fully digital solutions—delivered entirely through digital channels, perhaps involving interactions with robots that handle shopping or manage financial needs—begin to become part of our daily lives.
About the Wise
