Geniuss Operational Excellence Specialist Ayşe Nur Bildik spoke about the success story achieved with the contributions of ERD Software. Bildik said the following:
“My name is Ayşe Nur Bildik. I work as an operations excellence specialist at Geniuss. I have been with this company for 3 years. Geniuss Logistics is a company that provides global logistics services both domestically and internationally. We offer end-to-end logistics services by integrating supply chain management, warehouse management, order management, and distribution processes with technology. As Geniuss, we can handle nearly 150,000 orders per day during campaign periods. Starting from Türkiye, Geniuss serves our business partners in Europe and the Middle East with a 24-hour operational capacity. We had an existing WMS system. With our increasing business volume, this WMS system started to become unable to respond quickly. We thought we needed to switch to a new software system. ERD Information Technologies came to our attention.” After our meeting with ERD Information Technologies and after conveying our requirements to them, we started using the Evira WMS system in our domestic and international warehouses in 2023. As our business partners and volume increased, our customers also began to have specific requests. Our old WMS system wasn’t able to respond to these requests quickly enough. After switching to Evira, our service quality improved noticeably. Our order dispatch rates increased even further. Orders are now traceable from start to finish. Our operational efficiency increased. Our order error rates decreased. Our order dispatch speed dropped to an average of 13 hours. We were able to respond to our customers very quickly and deliver orders to the courier very rapidly. With the dashboards we use in the Evira system, we can directly view our daily reports. We can track orders from start to finish, all the way to the end user. Especially with the dashboards in the Evira WMS system, we manage our orders more efficiently by monitoring real-time data. Looking at e-commerce logistics, it has gained momentum very quickly. In this context, everyone has shifted towards technology. One of the biggest factors in our decision to choose Evira systems is that they are open to development in the ever-evolving world of e-commerce, technologies, and innovations. Conditions are constantly changing, and their ability to quickly adapt to these changes is one of the features we appreciate most. In this regard, we would like to thank ERD Information Technologies very much.
Ayşe Nur Bildik and Her Success Story at Geniuss Logistics
Ayşe Nur Bildik works as an operations excellence specialist at Geniuss Logistics. Having held this position for three years, Bildik contributes to the company’s ability to provide services on a global scale by integrating technology into its logistics processes. Geniuss Logistics offers end-to-end logistics services covering supply chain management, warehouse management, order management, and distribution processes both domestically and internationally. The company holds a significant position in the sector, handling nearly 150,000 orders daily during campaign periods.
Technology-Integrated Logistics Services
Geniuss Logistics has successfully improved service quality by integrating technology into its logistics processes. In particular, warehouse management systems (WMS) have enabled end-to-end order traceability. This has increased operational efficiency, reduced order error rates, and shortened delivery times.
Transformation with Evira WMS System
In line with increasing business volume and customer demands, Geniuss Logistics decided to upgrade its existing WMS system. As a result of the collaboration with ERD Information Technologies, the Evira WMS system has been in use since 2023. This system is effectively used in the company’s warehouses both domestically and internationally.
Increased Operational Efficiency
With the implementation of the Evira WMS system, Geniuss Logistics has experienced a noticeable increase in service quality. Order traceability has been ensured from start to finish, operational efficiency has increased, and order error rates have decreased. Furthermore, the delivery time of orders to the courier has also been significantly shortened.
Adaptation to Evolving E-Commerce and Technology
E-commerce logistics has gained rapid momentum in recent years. In this context, Geniuss Logistics has also adapted to technology by choosing Evira systems. The Evira WMS system has a structure open to innovations in the developing and growing e-commerce sector. This feature allows the company to quickly adapt to changing conditions.
Thanks to ERD Information Technologies
Ayşe Nur Bildik expresses her satisfaction with the collaboration with ERD Information Technologies. Thanks to the Evira WMS system, Geniuss Logistics’ operational processes have become more efficient and customer satisfaction has increased. ERD Information Technologies’ contribution to this success is significant.
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