Kastaş Project Manager Selen Yılmayan, along with Server Kesili, Seda Önder, Mustafa Okur, Fatih Ulutaş, Bahattin Carav, and Görkem Buse Mert, discussed their experiences with Pargesoft. Yılmayan, Kesili, Önder, Okur, Ulutaş, Carav, and Mert stated the following:
Selen Yılmayan: We initially entered the Microsoft Dynamics family with CRM. Following that, we continued our CRM processes with data analytics and Power BI for evaluation purposes. Currently, we are working on a B2B project.
Server Kesili: We decided to work with Pargesoft, a strong company in the consulting sector. Over the past three years, we have completed many successful projects.
Seda Önder: Of course, it has greatly accelerated and simplified our processes. We also use it very effectively in our approval processes.
Mustafa Okur: Pargesoft is one of Microsoft’s best solution partners. They also provide support for CRM, Power BI, and NAV simultaneously with their own separate teams.
Fatih Ulutaş: We integrated Navision with the CRM program, making it work very well.
Bahattin Carav: We became more environmentally friendly; we moved everything to the digital environment. We can do all processes through the system. We receive our students’ applications from here, we can make scholarship payments from here, it’s integrated with accounting. In this sense, I would like to thank the Pargesoft family and the Pargesoft team very much for their contribution, for their contribution in terms of social responsibility.
Görkem Buse Mert: Our project, which started on the finance side, evolved into a different dimension with the solutions offered to us. Topics like RPA and CRM were on our agenda, as they are for all companies. But Pargesoft provided great support in ensuring that these products worked together seamlessly within Microsoft’s product family.
CRM and Microsoft Collaboration: The Beginning of Digital Transformation
Today, businesses’ digital transformation processes are accelerating thanks to the opportunities offered by technology. CRM (Customer Relationship Management) systems are emerging as a crucial part of this transformation. CRM systems integrated with Microsoft solutions enable businesses to manage customer relationships more effectively. In this article, we will discuss how the CRM and Microsoft collaboration began, the processes it went through, and the benefits it provides to businesses.
Improving Processes with Data Analytics
CRM systems offer powerful tools for collecting and analyzing customer data. CRM systems integrated with Microsoft’s data analytics tools, such as Power BI, allow businesses to conduct more in-depth analyses. This leads to a better understanding of customer behavior and makes processes more efficient.
Collaboration with Pargesoft in the Consulting Sector
The collaboration with Pargesoft, a company with a strong position in the consulting sector, enabled more effective management of CRM processes. With the solutions offered by Pargesoft, businesses have accelerated their digital transformation processes and achieved a more environmentally friendly structure.
Digitalization and Environmentally Friendly Approaches
Today, environmentally friendly approaches have become an important criterion for businesses. Moving CRM systems to a digital environment demonstrates an environmentally conscious approach by reducing paper usage. In this way, businesses both reduce their costs and contribute to the environment.
Student Applications and Scholarship Management
CRM systems enable more efficient management of student applications and scholarships. Receiving applications digitally and processing scholarship payments through the system speeds up and simplifies processes.
Financial Solutions and ERP Integration
Managing financial processes is critical for businesses. CRM solutions integrated with ERP (Enterprise Resource Planning) systems allow for more effective management of financial processes. This improves the financial performance of businesses and makes processes more efficient.
Integrated Operation with Microsoft Product Family
Microsoft’s product family enables CRM and RPA systems to work together seamlessly. This integration helps businesses manage their processes more effectively and strengthen customer relationships.
Conclusion
The collaboration between CRM and Microsoft plays a significant role in businesses’ digital transformation processes. Data analytics, consulting services, and environmentally friendly approaches have made processes more efficient. Solutions provided in areas such as student applications and scholarship management have increased the operational efficiency of businesses. Integration with Microsoft’s product family has strengthened customer relationships by providing businesses with an integrated work environment.
About the Wise
Recommended Videos
