Abdi İbrahim IT Director Koray Kurt, Gürbüz Aytekin, and Murat Everekli spoke about the customer experience provided by TCM. Kurt, Aytekin, and Everekli stated the following:
Could you briefly tell us about Abdi İbrahim?
Gürbüz Aytekin: Abdi İbrahim is the leading company in the Turkish pharmaceutical industry. As the IT department, we strive to contribute to this through digital projects.
Murat Everekli: To maintain its leadership over the past twenty years, Abdi İbrahim has invested very rapidly in technology and has worked very closely with its suppliers during this period.
Gürbüz Aytekin: Our IT team consists of approximately sixty people and we continue to grow rapidly. In addition, we have a software team of ten people working on approximately 50 projects per year.
Which projects did you work on with TCM?
Murat Everekli: Even before the Covid period, a very close working environment was created for us in terms of developing customized software, placing human resources, and undertaking turnkey projects.
Koray Kurt: We have congress software in collaboration with TCM. It’s very important in the pharmaceutical industry. We’ve done some great work together. We also have ongoing human resources projects. By providing outsourcing support, they offer significant assistance in both employee needs and personnel requirements.
Murat Everekli: It all starts with understanding the project needs correctly. The synergy we achieved with TCM was very important and valuable. Understanding the project correctly, guiding internal customers correctly, and developing the project exactly as we requested was a step-by-step journey for us, and the support we received from TCM was sufficient and very important in this journey.
What are the most fundamental differences that set TCM apart from its competitors in your project?
Koray Kurt: Currently, there’s a huge technological leap within Abdi İbrahim, and for about two and a half years we’ve been trying to rapidly advance this digital transformation. In this context, we work with TCM, one of our biggest partners. One of the biggest reasons we chose TCM is their deep understanding of the pharmaceutical industry, their excellent grasp of our concepts, and their ability to produce highly beneficial products. These products have proven extremely useful in the pharmaceutical world.
Murat Everekli: Currently, there are many technology partners in the market. The key is to find the right synergy, to understand our requirements correctly, and to guide us towards the right technology with the right people. This was the biggest factor in our decision to work with TCM.
Gürbüz Aytekin: I believe we understand each other well with TCM. When we communicate our expectations, they truly resonate, and their competent personnel contribute significantly to our business processes.
What gains have you achieved for your organization after the project?
Murat Everekli: The biggest benefit of the projects we’ve done with TCM is their ability to guide us towards the right technology. We can explore many alternatives to solve our problems, but reaching the most accurate and clear solution requires the right consultant. We actually achieved this synergy at TCM.
Gürbüz Aytekin: Especially during our busy and challenging periods, thanks to TCM’s competent personnel, we were able to complete our projects on schedule. Thus, we were able to maintain the continuity and sustainability of the projects thanks to the support we received.
Abdi İbrahim and Technological Transformation
As one of Türkiye’s leading industrial companies, Abdi İbrahim is taking significant steps in its technological transformation process. In this process, it is developing various collaborations to contribute through external projects. In particular, collaborations with TCM are providing significant innovations and benefits in the pharmaceutical industry. Abdi İbrahim’s investments in technology and close collaborations with suppliers play a crucial role in maintaining its leadership position.
Investment in Technology and Collaborations
Abdi İbrahim is rapidly investing in technology to maintain its leadership. These investments are further strengthened by establishing close collaborations with suppliers. The team led by Aytekin Düz is undertaking significant projects in this process. With a team of approximately sixty people and a software team of ten, they work on more than 50 projects annually.
Custom Software and Human Resources
Abdi İbrahim is also taking significant steps in developing custom software and effectively placing human resources. In this process, turnkey projects are developed and working environments are created in various fields. Collaborations with TCM play a significant role in this process.
Collaboration and Synergy with TCM
Collaborations with TCM are crucial in Abdi İbrahim’s technological transformation process. TCM’s deep understanding of the pharmaceutical industry and its accurate grasp of processes contribute to the successful execution of projects. This collaboration creates significant synergy in the process of directing the right technology to the right people.
Correct Understanding and Direction of Projects
Correctly understanding projects and guiding internal customers effectively plays a vital role in the success of Abdi İbrahim’s projects. The synergy achieved with TCM allows for the development of projects in line with requirements. Experience and expertise provide a significant advantage in this process.
Digital Transformation and Sustainability
Abdi İbrahim is rapidly advancing in its digital transformation process. Collaborations with TCM have been crucial in this process, which has been ongoing for approximately two and a half years. The sustainability and continuity of the projects are ensured thanks to TCM’s competent personnel. These collaborations enable projects to be completed on schedule.
The Right Consulting and Solutions
Abdi İbrahim utilizes the right consulting services to find the right solutions to the problems it faces. The synergy achieved with TCM ensures the most accurate and clear solutions. In this process, being guided towards the right technology and working with the right people plays a significant role in the success of the projects.
Conclusion
As one of Türkiye’s industrial leaders, Abdi İbrahim is taking significant steps in the technological transformation process. Collaborations with TCM are crucial in this process. Understanding, guiding, and ensuring the sustainability of projects plays a vital role in Abdi İbrahim’s goal of maintaining its leadership. In this process, the right consulting services and collaborations are important factors in the success of the projects.
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